Looking for a way to budget for computer support services as a regular monthly expense instead of dealing with the unpredictable costs associated with Crisis Response work?
The WOW IT Server Preventative Maintenance Service is comprised of the following components:
Server Maintenance
A remote support service performed weekly as a “health check” for your servers. Including checks on operating system and hardware performance, backups, antivirus updates, Microsoft patches and much more.
Windows updates and patches
These are identified by the server maintenance process and applied after hours to avoid any business disruption.
Initial System Audit
System information software will be run on all computers to gather data necessary for ongoing technical support.
Monthly Site Visit
A consultant will schedule a site visit at least once a month to test backup media and perform a brief on-site inspection.
Phone support
As required.
Help Desk and other Technical Support
As required.
The WOW IT Server Preventive Maintenance Service can deliver a more cost effective solution because this service increases the chance of identifying potential issues and problems that can be addressed in a pro-active environment, instead of issues arising unexpectedly and then have to take re-active steps (and potentially expensive) to address these unexpected issues.
You can expect:
- Peace of mind -your systems are constantly monitored
- Less downtime – we identify and fix issues before they cause problems (and sometimes before you know there’s a problem)
- Fewer disruptions– we provide most services remotely or overnight
- Predictable budgeting – fixed monthly costs with block hours for peace of mind
The Network Care Plan offers peace of mind and predictable monthly costs by covering the essentials and more.
Simplify your IT support with:
- Block hours per month (remote and onsite support)
- Server & workstation monitoring and maintenance
- Internet connection monitoring
- Antivirus management
- Security patching
- UPS management
- 1 hour onsite monthly included
Help Desk and other Technical Support
The WOW IT Server Preventive Maintenance Service can deliver a more cost effective solution because this service increases the chance of identifying potential issues and problems that can be addressed in a pro-active environment, instead of issues arising unexpectedly and then have to take re-active steps (and potentially expensive) to address these unexpected issues.
